Cannot Open Template |
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robertpickettiii
Newbie Joined: Mar 04 2014 Status: Offline Points: 5 |
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Posted: Mar 04 2014 at 3:15am |
I have tried multiple times and in multiple ways to import a template. Openelement acts as though it is importing but always ends up showing just the blank template. Any solutions?
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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Could you please try dusabling you antivirus and/or firewall and retry?
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Chris OE
Admin Group Joined: Jan 22 2013 Location: New York Status: Offline Points: 186 |
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Can you describe the process you tried?
Normally, from the main openElement screen, you should be able to start a new project, select the template you want, click on 'start working with this template' and then you'll go back to the main screen where you have to click "create project" to initialize the project and work with the template you chose. Are you encountering any specific errors?
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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Hi,
What is your Windows version? Did you install openElement in the default installation folder (without modifying anything during installation)? Good day D |
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robertpickettiii
Newbie Joined: Mar 04 2014 Status: Offline Points: 5 |
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I have clicked new project and then the template, but all that shows up is blank template. I'm running the newest version of OpenElement on a Windows 7 machine. And I did install it to the default location.
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jumiclads
Newbie Joined: Mar 02 2014 Status: Offline Points: 39 |
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I have checked and I got the same response. But with a little clicking I got it to come up by doing the same as robert above and then I had 2 tabs, Start and Home Page. Click on the Start tab and then the Home Page tab and the template appeared. Not sure why, but hope this helps. I also notice that now I have done it once the templates open every time I download a new one.
Edited by jumiclads - Mar 04 2014 at 9:09pm |
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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So in fact a template loads but the Editor does not show the page contents until changing tabs? Does Refresh (F5) helps?
Edited by Dmit OE - Mar 05 2014 at 8:24am |
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jumiclads
Newbie Joined: Mar 02 2014 Status: Offline Points: 39 |
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That was correct for me. I cannot tell now if F5 helps because it loads 1st time now.
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Mick
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robertpickettiii
Newbie Joined: Mar 04 2014 Status: Offline Points: 5 |
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I can't even get a template to load! It always only shows a blank template! Even after selecting another!
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Chris OE
Admin Group Joined: Jan 22 2013 Location: New York Status: Offline Points: 186 |
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When you say the template doesn't load, do you mean it doesn't load in the Create Project menu, or that you don't see the template when the project has been created?
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Dmit OE
Admin Group Joined: May 31 2012 Status: Offline Points: 5283 |
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Could you please try dusabling you antivirus and/or firewall and retry?
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